logo
Shippii Delivery guy

Then forward your order confirmation from the store to order@shippii.com and receive your checkout link per email

Shippii_Delivery_guy
Do you need transport for your order?
Click here
delivery_Gay
Shippii Delivery Calculator
-
Edit
Do you want to calculate your shipment?
Click here
calculator

Terms and Conditions


By clicking submit you consent to our Terms & Conditions and Privacy Policy.

1. Prices

All prices on shippii.com are shown in local currency with 19% German VAT. We reserve the rights to make price changes and accept no liability for any printing errors.


2. Payment/Invoice

We provide you with the following options:

Payment by, Visa, MasterCard, Maestro and PayPal.

Shippii GmbH uses payment service from Quickpay. Quickpay is PCIDSS certified and meets the highest standards for the safe handling and storage of credit card information. Shippii GmbH uses the security protocol SSL, which stands for Secure Socket Layer. All card information and private information is encrypted.


3. Delivery

We strive to deliver the package as soon as the transport is available, unless otherwise requested. The delivery time can vary, especially during the busy periods around the Holidays or bigger events such as Black Friday. If the circumstances regarding shipping goods cross boarder changes for a reason, that is not caused by Shippii, Shippii then reserve all rights to extend the delivery time with no further notice.


4. Packages Damaged under Transport

In case you have received damaged products or if a carrier has reported a loss, follow the guidelines for creating a claim.
Damage: Visible damages when the delivery takes place or when you pick the package up from a service point. These cases need to be reported to us at once. If you have a home delivery, you should refuse the delivery if you notice any major damage to the package itself.
If you accept the delivery and then notice a damage, please take pictures of the following: The outer package, the inside of the package, a picture where it is clear to see how the products were packed, and a picture of each damaged product. We also need you to send us the package ID, which can be found on the label under the barcode. You need to report the damage to us within 4 days, or your claim will get rejected.
We accept the claim via the online formular, which can be found on our website. You will receive a confirmation on your claim and refund within 5 business days.  Lost: Your parcel will not be considered lost until 10 working days has passed from the estimated time of arrival.
If your package has been confirmed lost, please fill in the claim form as soon as possible.  You will receive a confirmation on your claim and refund within 5 business days.  Note: We at Shippii are only responsible for the refunding of the freight and all matters regarding the products needs to be directed to the store. 


5. Your rights as a customer

For Finnish orders: If the shipment is delayed more than 10 days and you no longer wish to receive your order, you have the right to cancel and get a refund. In this case, please contact our support.

For Danish and Swedish orders: If the shipment is delayed more than 5 working days and you no longer wish to receive your order, you have the right to cancel and get a refund. In this case, please contact our support.


6. Security and data collecting

Shippii GmbH reserve the rights to store information about your order. This includes delivery information and contact information. Your delivery information along with your contact information is recorded for 5 years according to the General Data Protection Regulation (2016/679). Only necessary information is transmitted to the carrier, which will not be transferred to third parties.

Cookies

Shippii GmbH uses cookies to optimize the site and the site functions. Cookies can always be removed if desired.

Google Analytics:

Shippii GmbH use Google Analytics which means that a statistics-systems collect information about how our visitors accessed Shippii and provide us with the information. As a customer at Shippii GmbH, you are always welcome to contact us regarding any questions regarding the above written. All questions should be addressed to contact@shippii.com